1. Information We Collect
We collect information you explicitly provide when creating an account (such as name and email address) and technical metrics (IP address, browser user-agent) necessary to secure your account against unauthorized access.
We respect your privacy and protect the personal data used for Wenhao Academy accounts, orders, and course access.
We collect information you explicitly provide when creating an account (such as name and email address) and technical metrics (IP address, browser user-agent) necessary to secure your account against unauthorized access.
Your information is used strictly to authenticate your sessions, deliver purchased digital courses, process WeChat Pay transactions, prevent fraud, and communicate important security or order updates.
Wenhao Academy stores account, order, and learning-progress data on Cloudflare infrastructure. We use access controls, encrypted transport, and short-lived authorization for protected video and downloads.
We use Cloudflare for delivery, storage, and protected video, and WeChat Pay to process payments. Optional analytics providers are activated only after consent. We never sell your personal data.
You may request access, correction, export, or deletion of your account data by contacting hello@wenhao.si. We retain records where required for legal, accounting, fraud-prevention, or dispute purposes.
Reach out to our team if you need further details on how we handle user data.